1. Introduction

New Beginnings Insurance Group (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services, including SMS communications, email communications, appointment scheduling, and website analytics tools.

By using our services or submitting your information through our website, you agree to this Privacy Policy and our Terms and Conditions.

2. Information We Collect

Contact information

We may collect your name, email address, phone number, and mailing address when you submit a form, request information, or schedule an appointment.

Communications data

If you opt in to receive communications, we collect and maintain records of your consent, messaging preferences, and opt-out activity for SMS and email communications.

Usage and device information

We may use cookies, pixels, and analytics tools to collect information such as your IP address, browser type, pages visited, and interactions with our website.

Appointment and service data

If you request services or schedule an appointment, we may collect information related to those interactions.

3. How We Use Your Information

We use your information to:

a. Respond to your inquiries and provide requested services

b. Communicate with you regarding your request, including appointment scheduling and service-related updates

c. Send SMS and email communications that you have explicitly consented to receive

d. Maintain records of consent and opt-out activity for compliance purposes

e. Improve our website functionality and user experience

f. Protect against fraud, unauthorized activity, and security risks

4. SMS Communications

By providing your phone number and opting in through our website, you consent to receive non-marketing SMS messages from New Beginnings Insurance Group related to your inquiry.

These messages may include responses to insurance requests, appointment scheduling, policy-related information, and customer support.

- Message frequency varies

- Message and data rates may apply

- You can reply STOP at any time to opt out

- You can reply HELP for assistance

We do not send promotional or marketing text messages. Consent is not a condition of purchase.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to understand how users interact with our website and to improve functionality. You may control cookie settings through your browser. Disabling cookies may affect certain features.

6. How We Share Your Information

We do not sell your personal information.

We do not share, sell, or rent mobile phone numbers, SMS opt-in data, or consent information to third parties or affiliates for marketing or promotional purposes.

We may share information only in the following limited circumstances:

Service providers

We may share information with trusted vendors who assist with services such as SMS delivery, email communications, scheduling, customer support, and analytics. These providers are only permitted to use your information to perform services on our behalf.

Legal and safety

We may disclose information if required by law or to protect the rights, safety, and security of our business, users, or others.

Business transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction, subject to this Privacy Policy.

All use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

7. Your Choices

SMS opt out

You may opt out of SMS messages at any time by replying STOP. After opting out, you will no longer receive SMS messages unless you opt in again.

Email opt out

You may unsubscribe from emails by clicking the unsubscribe link included in the message.

Access and correction

You may request access to, correction of, or deletion of your personal information, subject to applicable laws.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy, contact:

New Beginnings Insurance Group

Address: 6545 Market Ave N ,Suite 100, North Canton OH 44721

Phone: (419) 214-0991

Email: [email protected]